Privacy Policy

Last Updated: April 30, 2026

MetabolicJourney, Inc. and its affiliates, subsidiaries, and related entities, if any, ("MetabolicJourney," "we," "us," or "our") respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, use our mobile application, create an account, communicate with us, or otherwise use our services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to information we collect through our website, our mobile application, email and other communications with us, customer support interactions, and other online services that link to this Privacy Policy. It does not apply to third-party services that are not under our control unless otherwise stated.

2. Information We Collect

A. Information You Provide Directly

You may provide information directly to us, including your name, email address, phone number, login credentials, profile information, communications, support requests, and other information you choose to provide.

B. Health, Wellness, and Related Information

Depending on the features offered, you may provide information related to weight management goals, wellness habits, nutrition, movement, lifestyle information, progress tracking data, medication-related information, and information related to metabolic health, including areas such as prediabetes or metabolic syndrome.

Not all information submitted through the Services is necessarily protected health information under HIPAA, and the Services may not function as a covered entity or business associate in all contexts. Where applicable, additional notices or agreements may govern.

C. Automatically Collected Information

When you use the Services, we may automatically collect certain information such as your IP address, device identifiers, browser type, operating system, app usage data, pages viewed, links clicked, referring URLs, access times, crash reports, and diagnostic information.

D. Cookies and Similar Technologies

We may use cookies, SDKs, pixels, local storage, and similar technologies to remember preferences, maintain sessions, analyze traffic and usage, improve functionality, measure performance, and support marketing or launch interest collection if implemented.

3. How We Use Information

We may use collected information to provide, operate, maintain, and improve the Services; create and manage user accounts; personalize the user experience; deliver content, support, and features; respond to inquiries; send service-related notices; analyze usage and trends; improve performance, security, and reliability; detect fraud; comply with legal obligations; and enforce our Terms of Service and other policies.

4. How We Share Information

We may share information with service providers performing services on our behalf, affiliates under common ownership or control, parties involved in corporate transactions, parties as required for legal compliance and protection, and others at your direction or with your consent. We may also use and disclose aggregated, anonymized, or de-identified information as permitted by law.

5. Data Retention

We retain information for as long as reasonably necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No system is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information, as well as rights to opt out of certain communications. To make a request, contact us using the information below.

8. Children’s Privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13 unless permitted by law and supported by appropriate authorization.

9. Third-Party Links and Services

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version with a revised effective date and may provide additional notice where required.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@metabolicjourney.com unless and until a dedicated privacy contact is established.