Support

Need help? We are here to make things easier.

How support can help

Use this page to get help with general questions, account-related issues, password reset guidance, and app support requests.

• Account access issues
• Password reset guidance
• General app questions
• Basic troubleshooting
• Product support requests

What support cannot help with

• Emergency medical needs
• Urgent health concerns
• Diagnosis or treatment decisions
• Time-sensitive clinical intervention

Important notice

MetabolicJourney is not a substitute for medical care. If you have urgent medical concerns or believe you may be experiencing an emergency, call 911 or seek immediate emergency care.

Contact support

For support inquiries, please contact us at support@metabolicjourney.com.